Pool Position

Last updated: [to be completed]

1. Introduction

At Pool Position, we attach great importance to the protection of your personal data and your privacy.

This privacy policy explains:

• what data we collect
• how we use it
• on what legal bases
• what your rights are

This policy complies with the General Data Protection Regulation (GDPR).

2. Data Controller

The data controller is:

Pool Position
Email: [to be completed]
Address: [to be completed]

3. Data Collected

We collect the following data:

a. Data provided directly

• First name and last name
• Email address
• Phone number
• Shipping and billing address
• Payment information (securely processed via Shopify and its providers)

b. Automatically collected data

• IP address
• Browsing data
• Device and browser type
• Pages viewed

c. Order-related data

• Purchase history
• Product preferences

4. Purposes of Processing

Your data is used for:

• Processing and delivering your orders
• Managing your customer account
• Responding to your requests
• Improving user experience
• Sending marketing communications (if consent given)
• Preventing fraud

5. Legal Bases

We process your data on the following bases:

• Performance of a contract (order)
• Consent (newsletter, cookies)
• Legitimate interest (site improvement, security)
• Legal obligation (invoicing, accounting)

6. Data Sharing

Your data may be shared with:

• Shopify (store hosting and management)
• Payment providers (Stripe, PayPal, etc.)
• Carriers (delivery)
• Marketing and analytics tools

We never sell your data.

7. Transfer outside the European Union

Some data may be transferred outside the EU (in particular via Shopify or Google).
In this case, we ensure that:

• standard contractual clauses are in place
• an adequate level of protection is guaranteed

8. Retention Period

Your data is retained:

• Customer data: 3 years after the last interaction
• Order data: 10 years (legal obligation)
• Marketing data: until consent is withdrawn

9. Cookies

We use cookies to:

• Ensure the proper functioning of the site
• Measure audience
• Personalize your experience

You can manage your preferences via the cookie banner.

10. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to object
• Right to data portability

To exercise your rights:
📩 [email to be completed]

You can also lodge a complaint with the CNIL.

11. Security

We implement technical and organizational measures to protect your data:

• secure connections (SSL)
• restricted access
• protection against unauthorized access

12. Minors' Data

Our services are not intended for individuals under 18 years of age.

13. Modifications

We may update this policy at any time.
The current version is the one published on the website.

14. Contact

For any questions:
📩 [email]
📍 [address]

Our Commitment

We design each piece with sustainability and transparency in mind. The protection of your data is part of this same requirement for responsibility.